Site Policy

This Privacy Policy explains how information about you is collected, used and disclosed by Kate Johnston Author & Story Coach. This Privacy Policy applies to information we collect when you use “Services”, or when you otherwise interact with us. We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the “Last Updated” date at the top of this policy and, in some cases, we may provide you with additional notice (such as by adding a statement to our website or by sending you a notification). We encourage you to review our Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.



Information You Provide to Us


We collect information you provide directly to us. For example, we collect information

when you create an account, participate in any interactive features of the Services,

subscribe to a newsletter or email list, participate in an event, survey, contest or

promotion, make a purchase, communicate with us via third-party social media sites,

request customer support or otherwise communicate with us.


The types of information we may collect include your name, email address, password,

postal address, phone number, gender, date of birth, occupation, employer information,

photo, payment information (such as your credit or debit card and billing address),

preference or interest data, and any other information you choose to provide.


If you provide an email address to invite a friend to participate in the Services, we will

collect that email address and use it to send your friend such an invitation.


Information We Collect Automatically


When you access or use our Services, we may automatically collect information about

you, including:


Log Information: We collect log information about your use of the Services, including your

Internet Protocol (“IP”) address, web request, access times, pages viewed, web browser,

links clicked and the page you visited before navigating to the Services.


Mobile Device Information: We collect information about the mobile device you use to access

our Services, including the hardware model, operating system and version, unique

device identifiers, mobile network information and information about your use of our

mobile applications.


Information Collected by Cookies and Other Tracking Technologies: We and our service providers use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies, and how to disable them, please see “Your Choices” below.


Information We Collect From Other Sources

We may also obtain information from other sources and combine that with information

we collect through our Services. For example, if you create or log into your account

through a third-party social media site, we will have access to certain information from

that site, such as your name, account information and friends lists, in accordance with

the authorization procedures determined by such social media site; we may also collect

information about you when you post content to our pages/feeds on third-party social

media sites.


Use of Information


We may use information about you for various purposes, including to:

  • Provide, maintain, improve and promote our products and services;
  • Provide and deliver the information, products and services you request, process

transactions and send you related information, including confirmations and


  • Send you technical notices, updates, security alerts, and support and

administrative messages;

  • Respond to your comments, questions and requests, and provide customer


  • Communicate with you about products, services, surveys, offers, promotions,

rewards and events offered by Company and others, and provide news and

information we think will be of interest to you;

  • Monitor and analyze trends, usage and activities in connection with our Services;
  • Personalize and improve the Services and provide advertisements, content or

features that match user profiles or interests;

  • Facilitate contests, sweepstakes and promotions, and process and deliver entries

and rewards;

  • Link or combine with information we get from others to help understand your

needs and provide you with better service; and

  • Carry out any other purpose for which the information was collected.

We are based in the United States and the information we collect is governed by U.S.

law. By accessing or using the Services or otherwise providing information to us, you

consent to the processing and transfer of information in and to the U.S. and other



Sharing of Information


We may share information about you as follows or as otherwise described in this Privacy


  • With vendors, consultants and other service providers who need access to such

information to carry out work or perform services on our behalf;

  • When you participate in the interactive areas of our Services, certain information

you provide may be displayed to other users, such as your name, photo,

comments and other information you choose to provide;

  • In response to a request for information if we believe disclosure is in accordance

with, or required by, any applicable law, regulation or legal process;

  • If we believe your actions are inconsistent with our user agreements or policies,

or to protect the rights, property and safety of Company or others;

  • In connection with, or during negotiations of, any merger, sale of company

assets, financing or acquisition of all or a portion of our business by another

company; and

  • With your consent or at your direction.


Social Sharing Features


The Services may offer social sharing features and other integrated tools (such as the

Facebook “Like” button), which let you share actions you take on our Services with other

media, and vice versa. Your use of such features enables the sharing of information with

your friends or the public, depending on the settings you establish with the entity that

provides the social sharing feature. For more information about the purpose and scope

of data collection and processing in connection with social sharing features, please visit

the privacy policies of the entities that provide these features.


Advertising and Analytics Services Provided by Others


We may allow others to serve advertisements on our behalf across the Internet and to

provide analytics services. These entities may use cookies, web beacons and other

technologies to collect information about your use of the Services and other websites,

including your IP address, web browser, pages viewed, time spent on pages, links clicked

and conversion information. This information may be used by Company and others to,

among other things, analyze and track data, determine the popularity of certain content,

deliver advertising and content targeted to your interests on our Services and other

websites and better understand your online activity. For more information about

interest-based ads, or to opt out of having your web browsing information used for

behavioral advertising purposes by companies that participate in the Digital Advertising

Alliance, please visit




Company takes reasonable measures to help protect information about you from loss,

theft, misuse and unauthorized access, disclosure, alteration and destruction.



Our website, products and services are all directed to people who are at least 13 years old or older. As such, we do not sell products or services for purchase by children, and any product or service that might be relevant to or beneficial for a child is only offered on our Website for sale to adults. If you are under 18 years of age, you may only use Kate Johnston Author & Story Coach and/or any product, service, or portion thereof with the involvement of and under the supervision of a parent or guardian. Furthermore, we are in compliance with the requirements of Children’s Online Privacy Protection Act, and we do not collect any information from anyone under 13 years of age.




Account Information


You may review, correct or modify information maintained in your online account at

any time by logging into your account and updating your profile information or by

emailing us at If you wish to delete or deactivate your

account, please email us at, but note that some information you provide through the Services may continue to be accessible (e.g., comments you submit through the Services) and that we may continue to store information about you as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.




Most web browsers are set to accept cookies by default. If you prefer, you can usually

choose to set your browser to remove or reject browser cookies. Please note that if you

choose to remove or reject cookies, this could affect the availability or functionality of

our Services.


Promotional Communications


You may opt out of receiving promotional communications from us by following the

instructions in those communications or by sending an email to If you opt out, we may still send you non-promotional

communications, such as those about your account or our ongoing business relations.


Push Notifications/Alerts

With your consent, we may send push notifications or alerts to your mobile device. You

can deactivate these messages at any time by changing the notification settings on your

mobile device.



By using the Website and/or purchasing any products or services offered hereunder, you consent to the terms of and practices detailed in this Privacy Notice. Furthermore, your visit to this Website, and any dispute over privacy that might arise pursuant to your use of this Website, are subject to this Privacy Notice. If you have any concern about privacy at Kate Johnston Author & Story Coach, please contact us with a thorough description of your concern(s), and we will try to resolve it if possible.

As our business develops, our Privacy Policy is likely to change as well. As such, we may e-mail periodic reminders of our updated notices and conditions; however, it is your responsibility to check our Website to see if there have been any changes to our Privacy Notice. Unless otherwise stated, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers. If we decide to change our privacy policy, we will post those changes on this page.



Contact Us

If you have any questions about this Privacy Policy, please contact us at



We use cookies on our sites ( and the subdomains associated with (“our site”) for a number of purposes. They help us to provide you with a good experience when you browse our website, and also allow us to improve our site. By continuing to

browse the site, you are agreeing to our use of cookies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.


We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website.

They include, for example, cookies that enable you to log into secure areas of our website, use a

shopping cart or make use of the e-billing services.


Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users find what they are looking for easily.


Functionality cookies. These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).


Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. You can find more information about the individual cookies we use and the purposes for which we use them below.


First-party cookies. This website will set some cookies that are essential for the website to operate correctly. These cookies, none of which capture personally identifiable information, are as follows:


Visitor ID – this cookie is a numeric value that identifies unique visitors and provides coherence and

consistency to a site visit;

Page Number – this cookie identifies the page you are on;

Session ID – this cookie identifies your website session;

Test – this cookie checks whether or not your browser supports cookies;

Order – this cookie ensures that your shopping basket works correctly.


Third-party cookies

Our websites will set several types of third-party cookie, and we do not control the operation of any of

them. The third-party cookies which may be set include:


Google Analytics – we use Google Analytics to collect data about website usage. This data does not

include personally identifiable information. You can view the Google Privacy Policy here:


AddThis – the AddThis cookie is used when you use the ShareThis service on our website to share a link

with LinkedIn, Facebook, Twitter, etc. You can read the AddThis Privacy Policy here:


Facebook Pixels – we use Facebook Pixels to retarget website users for Facebook ads. This means that if

you browse our website, you’re more likely to see our Facebook ads. You can view the Privacy Policy



Mailmunch – we use Mailmunch on some of our opt-in forms to collect names and email addresses. This

allows us to keep in touch with readers and customers who want to hear from us regularly. You can view

their Privacy Policy here:

Mailchimp – we use Mailchimp to collect names and email addresses when offering upgraded content in

blog posts. This gives us the opportunity to continue to send out content to those people who signed up. This is always a double opt-in option. You can find Mailchimp Privacy Policy here:

Akismet – we use Akismet to block spam comments. It’s a plug-in that blocks suspicious comments (including suspicious IP addresses) so that we don’t have to spend huge chunks of time deleting spam comments.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site